1. Boycotting Handling Fees

    shipping and handling feesWhen ordering product from large businesses and corporations, shipping costs and minimum order quantities can really rack up your bill. Stemming from a small family company, DSC understands this struggle, and that is why we have the shipping policies and procedures that we do, so we can cater to businesses of all sizes. We understand small business and want our customers to see us as more than just a supplier, but a trusted partner.

    At DSC, we believe that there is no order too small or too big and it is our goal to offer our customers the best shipping options, no matter where the delivery location may be. Every week, we deliver to customers across the country, always ensuring that orders are shipped via the best, most cost-effective method so that your product will arrive safely, on time, and without breaking the bank.

    So here’s the scoop: The team here at DSC does all the work to make sure that the shipping process is stress-free. From preparing your freight, arranging the pickup and notifying carriers of any special delivery requests, we take care of the entire shipping process to ensure a smooth ride! For your convenience, DSC also has the ability to “drop-ship” to your customer at no additional shipping cost. Once you place an order, we evaluate the quantity and weight of the product to determine the best possible shipping option. Since we have a warehouse fully stocked with DSC branded products, we typically ship orders same or next day.

    Last week, after receiving a truck load of chemicals, we looked at our invoice and we had been charged $240.00 for the pallets which were carrying the chemicals. These extra charges can be shocking and when they happen often, they can add up quickly! For many years, DSC has charged customers handling fees for small orders. These handling fees ranged from $5.00 – $30.00 depending on the quantity of items. Because some of our customers are small distributors, we are excited to announce that we will be eliminating handling fees for all orders no matter the size! This change will be effective immediately. In-fact, if you have past invoices that included handling fees give us a call and we will credit the handling fees that have not yet been paid!

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  2. Sure-Pass: Tackling Traffic Lane Soil before the Holidays

    As the summer heat fades away, we welcome the beautiful colors the fall season brings. With fall comes the sweet aroma of apple cider, Friday night football games, and pumpkin spice lattes; however, fall also brings dirt, leaves and other debris into homes and buildings. This can make carpets look dirty and unsightly traffic lanes from heavy foot traffic more evident.

    Dirt is the main culprit of carpet deterioration. The sharp particles in dirt grind against the carpet when people walk over it, leaving a “lane” pattern down the middle of the room, hallway or stairwell. With increased foot traffic during the holiday season, these traffic lanes can become unappealing and make the carpets look soiled. You can avoid this by having your carpets cleaned, and now’s the perfect time! Cleaning carpets in the fall removes the dust and allergens that came inside during the summer. Also, the dry fall air helps moisture in the carpet evaporate faster after cleaning. At DSC, we have the solution to help your home or building look its best with fresh and clean carpets this upcoming holiday season. For cleaning up those troubled traffic lane areas, use our most well-known, versatile DSC product: Sure-Pass!

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  3. DSC Products Rebranding Campaign Delivers Successful Results

    Back in May, we announced the rebranding of DSC Products and the campaign that was implemented to help us fulfill our objectives. From day one, our mission has been for our  customers to see us as a trusted partner, always willing to go above and beyond.

    We are now a few months into the rebranding of DSC, and we’re continuing to receive very positive feedback with our new brand image and the value we’re bringing to the market. In an effort to better reach and provide more valuable information to our customers, our team has developed a new marketing strategy. By doing so, we’ve made the decision to reallocate some of the funds that were previously spent on marketing expenses such as trade shows, associations, and magazine advertisements.

    As a result, we are happy to share that our sales have increased. We feel that our new brand, especially our new labels, have played a significant role in this accomplishment. Although the cost of our new labels is greater than the old screen-printed bottles, the growth that DSC has experienced along with the revenue generated from the increase in sales has allowed us to purchase various raw materials at a lower cost. To keep the momentum going, we’ve also upgraded to newer and faster equipment, which resulted in a decrease in labor costs. Additionally, as an effort to continually bring the highest quality product forward, we have not changed any of our formulas to reduce raw material cost in over 2 1⁄2 years.

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  4. 5 Steps to Removing a Red Wine Stain

    Red wine stain, wine stain removal, DSC Products

    Red wine: the one stain that really knows how to leave its mark. As with most household stains, the sooner you act the better. If you can start removing the stain before it fully sets into the carpet, you’ll have a better shot at getting rid of it.

    Spills are unavoidable, but knowing the right steps to take can help you quickly remove stains, leaving your carpet spotless. Check out these five steps to removing pesky red wine stains.

    1. Test carpet

    With any cleaner, you should always test a small area for color safeness, such as a closet or hidden corner. Moisten a towel with vinegar and apply to the carpet. Let it sit for a few minutes before blotting it up. Check back to inspect fading or changes in the texture of the carpet.

    2. Saturate the stain

    Once you’ve tested the carpet, saturate the stained area with our Press-It dye remover. It’s best to apply the dye remover directly to the wine stain and press into the fibers of the carpet. The product will begin to soak into the stain, allowing it to start lifting from the fibers of the carpet.

    3. Cover and apply steam

    After saturating the wine stain, cover it with a white cotton towel or paper towel and apply steam. This can be done with a steam iron, wallpaper steamer, or equivalent. You’ll want to continue pressing the towel into the wine stain for about 15-20 seconds. Observe the unwanted color transfer to the towel. It’s important to keep the spot saturated during transfers.

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  5. New DSC Products Brand Pays Homage to History and Looks Toward the Future

    Since 1983, DSC Products has been creating innovative cleaning products that outperform the competition. From day one, our goal was for our distributors and customers to see us as a trusted partner, always willing to go above and beyond.

    “The time has come to go to market with a brand that better reflects the caliber of our innovative products, culture, and overall purpose,” said Ed Kling, President and CEO. “To guide us through the process, we sought out the help of Revel, a marketing agency that specializes in building brands for manufacturers.”

    The rebranding campaign covered every facet of DSC Products, down to the finest details. These efforts were strategically guided by both Revel and DSC to ensure our commitment to innovation, service, and all other aspects of our brand shone through. All in all, we developed a new logo, package design, marketing strategy, social media presence, mobile-friendly website, and more.

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